Kelara's Botanica is committed to providing it's customers with high-quality skincare and haircare products crafted with care and precision. Kelara's Botanica strives to ensure that every product meets the highest standards of excellence. Please review our No Return Policy below:
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Product Inspection Upon Delivery: We encourage our customers to inspect all items upon delivery. If there are any concerns regarding the condition or quality of the products received, please contact us immediately
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Non-Returnable Items: Due to the nature of Kelara's Botanica skincare and haircare products, we do not accept returns on opened or used items. This policy is in place to maintain the integrity and hygiene of our products for all customers.
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Damaged or Defective Items: In the rare event that you receive a damaged or defective product, please contact us immediately. We will work swiftly to address the issue and provide a satisfactory resolution, which may include a replacement or refund
- Refused or Undeliverable Packages: If a package is refused or deemed undeliverable by the carrier, the customer will be responsible for the original shipping cost and return shipping cost
By making a purchase from Kelara's Botanica, you acknowledge and agree to abide by this No Return Policy. We appreciate your understanding as we strive to deliver exceptional products and services to our valued customers.
If you have any questions or concerns, please contact kelsyourbodyandmine@gmail.com/(876) 323-6622.
Thank you for choosing Kelara's Botanica for your skincare and haircare needs.
Sincerely,
K.E.L
876-323-6622
kelsyourbodyandmine.com